Your personal data will be used to process your order, support your experience throughout this website, and for other purposes described in our privacy policy.
Terms and Conditions
Effective Date: 10-08-2025
Living Stones – Ramallah, Palestine
Welcome to Living Stones. By accessing and using our website https://livingstones.ps, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before placing any order.
1. General
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These Terms and Conditions apply to all purchases made through our website.
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By placing an order, you confirm that you are at least 18 years old or have parental/guardian consent to make a purchase.
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We reserve the right to update or modify these Terms at any time without prior notice. Updates will be posted on this page with a revised effective date.
2. Products
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All our products are handcrafted, meaning each item may have slight variations in color, texture, or design. These differences are considered part of the product’s authenticity and uniqueness.
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We strive to display product images and descriptions as accurately as possible, but we cannot guarantee that your device’s display will accurately reflect the actual product.
3. Orders and Payments
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Orders are processed only after successful payment through Visa or MasterCard using Lahza – Bank of Palestine’s payment gateway.
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We reserve the right to cancel or refuse any order if fraudulent or unauthorized activity is suspected.
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Prices are listed in USD (unless otherwise specified) and do not include customs fees, taxes, or duties that may apply in your country.
4. Shipping
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We ship internationally. Delivery times vary depending on the destination and customs clearance processes.
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Living Stones is not responsible for delays caused by customs or local authorities in the destination country.
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Customers are responsible for providing accurate shipping details. We are not liable for lost packages due to incorrect addresses provided at checkout.
5. Returns and Refunds
Our Refund and Returns Policy explains the process and conditions for returns, exchanges, and refunds. You can view it here:
👉 Refund and Returns Policy
6. Privacy
Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information:
👉 Privacy Policy
7. Limitation of Liability
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Living Stones shall not be held liable for any indirect, incidental, or consequential damages resulting from the use of our products or website.
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Our liability for any product purchased through our website is strictly limited to the purchase price of that product.
8. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of Palestine. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of Ramallah, Palestine.
9. Contact Us
If you have any questions regarding these Terms and Conditions, please contact us:
Living Stones
Ramallah, Palestine
Email: info@livingstones.ps
Phone: +972 59-830-4907